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Credit Card Policy
Credit Cards are charged at the time you make a Reservation. Any Refunds approved according to the Refund Policy will be issued within 72 business (m-f) hours and may at our discression be credited back to your credit card or you will be issued a check by mail. Please NOTE proccessing time varies by your bank or credit card company.
Refund Policy
Our Refund Policy is based on the type of Trip you have booked with us. Please see below.
Daily Trips and Seasonal Trips
Any online reservation(s) made will be credited back to your Double Eagle Online account. You will be able to use that credit when you reschedule your fishing trip. If for some reason you are unable to reschedule your trip you may request your credit to be refunded to you. This refund will be issued within 72 business (m-f) hours and may at our discression be credited back to your credit card or you will be issued a check by mail.
Private Charters
Any private charter canceled by Double Eagle Deep Sea Fishing OR canceled two weeks prior to the trip are eligible for a credit back to your Double Eagle Online account. You will be able to use that credit when you reschedule your fishing charter. If for some reason you are unable to reschedule your trip you may request your credit to be refunded to you. This refund will be issued within 72 business (m-f) hours and may at our discression be credited back to your credit card or you will be issued a check by mail. Any private charter canceled within two weeks of the trip are NOT eligible for a refund.